Frequently Asked Questions
Is this PBS?
No. PBS is a NATIONAL nonprofit BROADCAST network. KCM is a LOCAL nonprofit CABLECAST station providing gavel-to-gavel coverage of LOCAL government meetings and presenting programs produced by LOCAL residents. For more information or questions about PBS, call (865) 595-0220.
How many viewers does KCM have?
KCM is available on Xfinity (Comcast) Channel 12, Charter Channel 193, WOW! (Knology) Channel 6, and AT&T U-verse Channel 99, reaching approximately100,000 cable subscribers in Knox County. Because KCM is a non-commercial community access television station, the number of actual viewers is not measured by Nielsen Ratings. However, anecdotal evidence supports the conclusion that KCM is watched by a large audience interested in the work of local government, local nonprofit organizations, local churches and other programs produced by local residents – programming that is available on no other channels. In addition, KCM is streamed simultaneously on the Internet at www.knoxcm.org.
Is KCM the same as Comcast?
No. Comcast is one of several cable service providers in Knoxville. KCM is a LOCAL nonprofit CABLECAST station providing gavel-to-gavel coverage of LOCAL government meetings and presenting programs produced by LOCAL residents. KCM can be viewed on Comcast in Knoxville and Knox County, Tennessee on Comcast Channel 12. If you are having an issue or question related to your Comcast service, call (603) 290-5093. This is the number for Comcast/Xfinity at 5720 Asheville Hwy, Knoxville, TN 37924.
What channels can I see KCM on?
In Knoxville and Knox County, Tennessee, KCM may be viewed on Xfinity (Comcast) Channel 12 (603-290-5093), Charter (Spectrum) Channel 193 (844-757-2826), WOW! (Knology) Channel 6 (855-496-9929), and AT&T U-verse Channel 99 (844-832-7564).
What are the hours at KCM?
Regular Office Hours at KCM are from 9 am – 5 pm Mon – Fri. Studio and Edit facilities may be used 10 am – 8 pm Mon – Fri if a reservation has been made, except the first Friday of each month when KCM closes at 5 pm. Producers wishing to use studio or edit facilities at KCM must plan to finish their work promptly before the facility closes.
How do I get a show on KCM?
If you are a resident of Knox County, you are eligible. The first step is to thoroughly review the topics under the ABOUT KCM tab at our web site [www.knoxcm.org]. Once you have become familiar with our policies you may sign a Producer Agreement form, pay your $25 annual access fee, and begin! If you already have recorded programs you may submit them immediately. If you would like to receive training to be able to use our equipment (studio, portable cameras, editing) you may set an appointment for a training workshop at no extra cost.
When do you offer training?
KCM schedules training workshops on a case-by-case basis at the convenience of individual community residents or small groups wishing to receive production training (studio, portable cameras, editing). Typically, workshops consist of two or three 3-hour sessions scheduled in the early afternoon (after 1 pm) or evening (concluding before 8 pm). Training workshops are offered for free as long as a current access fee ($25) has been paid.
How long can I reserve portable equipment for?
Typically producers plan to have all their work done in one to two days. We encourage planning on having our equipment for no more than three days, so that all producers have an equal opportunity to use our equipment.
Can someone come to my event and record it?
KCM is a LOCAL nonprofit CABLECAST station providing gavel-to-gavel coverage of LOCAL government meetings and presenting programs produced by LOCAL residents. We train community residents to use our production equipment to record their own events.
How can I get on your calendar?
For many years, KCM has proudly hosted a graphics-based community calendar to help local nonprofit organizations promote events. Today, it is the most widely viewed, regularly updated community calendar in our region, airing on our channel between scheduled programs and at other times throughout the day and night, to reach the widest audience possible. This is a great time to promote your organization in other ways.
Our improved Community Engagement Calendar now provides information about both, date-specific events and the regular programs & services provided by nonprofit organizations. Even if you have no events going on right now, you can still use the Calendar to provide a brief description of some of the important programs and services you provide.
There are only three requirements a nonprofit organization must meet to post announcements on our calendar:
CONTENT GUIDELINES . . .
Our improved Community Engagement Calendar now provides information about both, date-specific events and the regular programs & services provided by nonprofit organizations. Even if you have no events going on right now, you can still use the Calendar to provide a brief description of some of the important programs and services you provide.
There are only three requirements a nonprofit organization must meet to post announcements on our calendar:
- Official proof of organization’s Nonprofit Status. The preferred proof is a copy of your state or federal nonprofit determination letter.
- Contact information for the person posting events including name, email address, and phone number. Email [email protected] to quickly set up your account, or call 865-215-8848.
- A fee of $30 is due each quarter to post on our calendar, but you may opt to take advantage of the discounted yearly rate of $100. Payments may be made via cash or check.
CONTENT GUIDELINES . . .
- Announcements should be presented concisely using 25 words or less.
- Prices for admission or tickets may not be mentioned.
- Announcements may run for up to 4 months.
- Up to 12 different announcements may be posted quarterly.
When will you re-air government meetings?
- Beer Board Meetings (live) are aired Tue @ 6 pm and re-aired Sun @ 11 pm, Tue @6 pm, Wed @ 5 am, & Fri @ 11 am.
- BZA Meetings (live) are aired Wed @ 1:30 pm and re- aired Wed @ 1:30 pm.
- City Council Meetings (live) are aired Tue @ 7 pm and re-aired Mon @ midnight, Tue @ 7 pm, Wed @ 6 am, & Fri @ noon.
- CODI Meetings (recorded) are aired on Sun @ 9 pm.
- County Commission Meetings (live) are aired Mon @ 1 pm and re-aired Mon @ 1 pm, Thu @ 11 pm, & Fri @ midnight.
- County Commission Workshops (live) are aired Mon @ 2 pm and re-aired Mon @ 2 pm.
- Ethics Committee Meetings (live) are aired Wed @ 8:30 am and re-aired Wed @ 8:30 am.
- Historic Zoning Meetings (live) are aired Thu @ 8:30 am and re-aired Thu @ 8:30 am.
- KCDC Meetings (recorded) meetings are aired Mon @ 9:30 pm.
- KTA Meetings (live) are aired Thu @ 3 pm and re-aired Thu @ 3 pm.
- MPC Meetings (live) are aired Thu @ 2 pm and re-aired Thu @ 2 pm.
- Orders of Protection (recorded) is aired on Sun @ 10 pm and Wed @ 12:30 pm.
- Public Hearing Officer Meetings (live) are aired Fri @ 9:30 am and re-aired Fri @ 9:30 am
- TPO Meetings (recorded) are aired on Mon @ 7 am and re-aired Mon @ 7 am.
HOw Can I watch a segment of a government meeting?
For the convenience of our viewers we upload archive copies of many of the government meetings we cover. They are uploaded to Archive.org, and can be found at https://archive.org/details/@community_television_of_knoxville . Archive copies of other meetings and programs are uploaded to here as well. If you want to come to KCM to obtain an archived copy on a CD, you may do so by calling ahead to reserve time. Archive copies of some meetings are maintained by the government organizations themselves.
ARE SCHOOL BOARD MEETINGS AIRED ON KCM?
Knox County School Board meetings are recorded and aired on Saturday's, 9 AM.